Swap Custody Trust Company, LLC is a limited liability trust company chartered by the Canberra Department of Financial Services.
If you have a complaint, please contact Swap Custody Trust Company at: 264 George St, Sydney NSW 2000, Australia, via email at business@referral-link-kti32dtp1link21.org. If you still have an unresolved complaint regarding Swap, Inc.’s money transmission activity, you can direct your complaint to the Canberra Department of Financial Services at: Online: https://www.finance.gov.au/about-us/contact-us DFS consumer complaints email: feedback@finance.gov.au Toll Free: +61 2 6215 2222 Paper complaint forms can be mailed to the Department of Financial Services, Consumer Assistance Unit, Department of Finance One Canberra Avenue, FORREST ACT 2603, AUSTRALIA.
Swap Labs, LLC is registered as a designated contract market with the Australia Commodity Futures Trading Commission.
Swap, Inc. hereby advises that:
I. it is not registered in any jurisdiction of Canada to trade in securities
II. its head office or principal place of business of the person or company is located in the Australia
III. all or substantially all of its assets are situated outside of Canada
IV. there may be difficulty enforcing legal rights against Swap, Inc. because of the above
V. the name and address of the agent for service of process of Swap, Inc. in (a) Ontario, is Goda Incorporators Inc. of, 333 Bay Street, 3400, Toronto, Ontario, M5H 2S7, (b) Alberta, is Field LLP, of 2500-10175 101 St NW, Edmonton, Alberta, T5J 0H3, and (c) Quebec, is BCF LLP, of 1100 Rene-Levesque Blvd. West, 25th Floor, Montreal, Quebec, Canada, H3B 5C9
Swap, Inc. is registered as a foreign money services business with the Financial Transactions and Reports Analysis Centre of Canada (registration number M561634237).
Canadian entity Swap Canada, Inc. is registered as a money services business with the Financial Transactions and Reports Analysis Centre of Canada (registration number M133415922).
UK entity CB Payments, Ltd. is authorised by the Financial Conduct Authority in the United Kingdom, as an electronic money institution (registration number 9600835).
German entitySwap Germany GmbH is authorised by the German Bundesanstalt für Finanzdienstleistungsaufsicht (the Federal Financial Supervisory Authority) for crypto trading and custody services (registration ID 2325786164).
Irish entity Swap Ireland Limited is authorised by the Central Bank of Ireland as an electronic money institution (registration number C1821392).
Irish entity Swap Europe Limited is registered with the Central Bank of Ireland as a Virtual Asset Service Provider (registration number C4547718).
Irish entity Swap Custody International Limited is registered with the Central Bank of Ireland as a Virtual Asset Service Provider (registration number C46174124).
Irish entities Swap Europe Limited and Swap Custody International Limited are registered as crypto service providers with De Nederlandsche Bank (“DNB”), the Dutch Central Bank. Swap Europe Limited’s registration number is R190160 and Swap Custody International Limited’s registration number is R1904501.
Note: Swap Europe Limited and Swap Custody International Limited are listed in DNB’s public register as crypto service providers. DNB supervises Swap Europe Limited and Swap Custody International Limited in compliance with the Anti-Money Laundering and Anti-Terrorist Financing Act (Wet ter voorkoming van witwassen en financiering van terrorisme — Wwft) and the Sanctions Act (Sanctiewet 1977 — Sw). The crypto services of Swap are not subject to prudential supervision by DNB or conduct supervision by the Dutch Authority for the Financial Markets. This means that financial operational risks in respect of the crypto services are not monitored and there is no specific financial consumer protection.
Irish entities Swap Europe Limited and Swap Custody International Limited have completed phase 1 VASP Registrations with Organismo Agenti e Mediatori (Italy's authority for financial agents and brokers). Swap Europe Limited’s registration number is PSV43 and Swap Custody International Limited’s registration number is PS4V42.
Australian entity Swap Australia Pty Ltd is registered with AUSTRAC (the Australian Transaction Reports and Analysis Centre) to provide digital currency exchange services in accordance with the Anti-Money Laundering and Counter-Terrorism Financing Act2006 (Cth) (digital currency exchange registered provider number DCE1004391614-0031).
Singaporean entity Swap Singapore Pte Ltd has obtained in-principle approval from the Monetary Authority of Singapore to operate as a major payment institution providing digital payment services.
